This is the second post outlining the 6 principles of The Kanban Method. This one explores the 3 Service Delivery Principles. While service delivery has been core to Kanban since 2004, the emphasis on...

In 2016, we are extending the Kanban Principles to specifically break out Service Delivery from Change Management as two sets of three. In the first of two posts on this I lay out the 2nd Edition of T...

Today, we bring to you a Case Study, where we implemented the Kanban system effectively. Below you can see an excerpt of the “Part IV – Conclusion”, the last part of the Study. If you want to see the ...

Hugo, what do you find to be the most important for companies in the Kanban Method? “The aim of Kanban is to make troubles come to surface” – Taiichi Ohno Companies are unhappy with the quality of the...

By learning and practicing the core-skill of facilitation, you can design meetings where groups can reach their goal in an engaging and highly-interactive way. If your meetings feel like a chore, are ...

Investing in the right skills to lead your organisation to success, are power skills the new soft skills? Since the 1980’s we have experienced a digital revolution. An age of disruption where technolo...

Let’s say your company’s goal is to grow your customer and provider relationships. To facilitate this, you decide to build a new office downtown close to them so everyone feels invited and welcome. Yo...

What are the driving forces on this transformation that you're seeing today? We heard a lot of different stories at the World Agility Forum. We heard about the U.S. military. We heard about the Royal ...

If you don’t work on important problems, you won’t achieve important results. The Need Do you work in a customer-focused enterprise? Does everyone understand the fundamentals of value creation – a cor...

The Scrum Master is described as a true leader who serves the Scrum Team and the larger organisation. During the many years I served as a Scrum Master I gained a special appreciation for this role and...

Why are most firms are having such problems with their digital transformations? While many have realized that their future lies in digital, most have yet to grasp that a digital transformation require...

The world changed with the pandemic but not the laws that support it. In an uncertain and volatile world, managing based on results allows you to conquer customers, employees and market shares, but th...